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Vacant positions for Hotel Staff
Receptionists – Pursers – Hotel Manager – Maître’d – Waiters – Bartenders – Housekeeping Personal
Requirements:
Education and Experience:
- Relevant educational qualifications (e.g., hospitality management, hotel administration).
- Previous experience in the hotel industry or related customer service roles.
Communication Skills:
- Proficiency in the required language(s) for effective communication with guests and colleagues. Strong verbal and written communication skills.
Customer Service Skills:
- Ability to provide exceptional customer service and handle guest inquiries or complaints professionally. A friendly and approachable demeanor with a focus on guest satisfaction.
Knowledge of Hotel Operations:
- Familiarity with hotel procedures, such as reservations, check-in/check-out processes, and room service. Understanding of different departments within a hotel and their roles.
Technical Skills:
- Proficiency in using hotel management software, point-of-sale systems, and other relevant technology. Basic computer skills and ability to operate office equipment.
Adaptability and Multitasking:
- Capacity to handle multiple tasks efficiently in a fast-paced environment. Willingness to adapt to changing circumstances and work schedules.
Teamwork:
- Ability to collaborate effectively with colleagues and other departments to ensure smooth hotel operations. Demonstrated cooperation and a positive attitude towards teamwork.
Attention to Detail:
- Keen eye for detail to maintain cleanliness, orderliness, and proper presentation of hotel areas. Accuracy in handling guest requests, reservations, and billing processes.
Time Management:
- Strong organizational skills and ability to prioritize tasks to meet deadlines. Efficient time management to ensure smooth operations and timely guest service.
Professionalism:
- Professional appearance, behavior, and adherence to hotel policies and standards. Respectful and discreet handling of guest information and confidential matters.
Availability and Schedule Flexibility:
- Willingness to work in shifts, including weekends, evenings, and holidays, as per the hotel’s requirements. Availability for overtime or on-call duty when necessary.
Compliance with Regulations:
- Knowledge of relevant laws, regulations, and safety protocols related to the hospitality industry. Adherence to health and safety guidelines and procedures.
It’s important to note that specific requirements may vary depending on the position within the hotel (e.g., front desk, housekeeping, food and beverage, etc.) and the hotel’s unique needs and standards.
Kindly submit your CV and a photograph via e-mail to: resurseumane@radiani.ro
We eagerly anticipate your response.
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